International – GOOD AMERICAN

All applicable duties (customs tariffs) and taxes (VAT) will be calculated and displayed during checkout and need to be paid up-front (DDP). Duty & Tax amounts calculated and paid during checkout are guaranteed. There will be no additional charges upon delivery.

For International orders, you can track your order here.

Depending on the destination country and shipping method chosen, international orders can take between 1-12 days depending on shipping selection at checkout. Express will usually be 1-5 days, Standard will be 5-12. Transit time will be displayed at checkout.

If you placed an international order start your return here.
If you need help with your international return contact us.

We accept returns of items purchased on goodamerican.com if they are requested within 14 days of the date your order was shipped.

Returns will be subject to a $15.00 USD restocking fee, which will be deducted from your refund. Taxes and duties as calculated on the original order will not be refunded.

Once your return is received and inspected, we will notify you if your return is accepted or declined. This process can take up to 1-3 business days. If your return is accepted, your refund will be processed and applied to the original method of payment. Please note that refunds can take up to 7-10 business days to appear on your bank account due to varying processing times between financial organizations.

Follow the steps at the portal to request your return. You will be able to generate a pre-paid return shipping label and schedule a pickup with DHL.

Items must be unused and in their original condition with all tags attached. Products with a protective adhesive strip (i.e. Bodysuits and Swim) must be returned with the protective adhesive strip still attached. Returns with the strip removed will not be accepted.

We do not accept returns of items purchased at one of our retail partner locations. Please return to the store purchased from directly.

Items marked as Final Sale or on sale at 50% off or over are not eligible for returns or exchanges.

Replacement orders with $0 order value are not eligible for return for refund. Returned items from replacement orders will be refunded via store credit in the amount of original order value. Please contact us to process the return of your replacement item(s).

AUSTRALIA
David Jones
The Iconic

CANADA
Holt Renfrew
Hudson Bay

CHINA
Lane Crawford

HONG KONG
Lane Crawford

IRELAND
Brown Thomas

ISRAEL
Factory 54

KUWAIT
Bloomingdale's
Ounass

MEXICO
El Palacio de Hierro

SWEDEN
NK store
H&M

TAIWAN
Asport

QATAR
Galeries Lafayette Doha
Ounass

UK
Anthropologie
Browns
END Clothing
Fenwick
Harrods
John Lewis
Net-A-Porter
Reiss
Selfridges

UAE
Bloomingdale’s Dubai
Harvey Nichols Dubai
Ounass

*available at select locations